

It’s possible that Zoom is not working on your Mac because the Camera or Microphone (or both) are in use in different app. Close Other Apps That Could Be Using The Camera Or Microphone You’ll know Zoom has access to these apps when a blue checkmark appears next to in the menu. Screen Recording: This allows you to share your screen during calls.Files and Folders: This allows you to share files in the chat, save files from the chat, and record calls to your computer.If your Mac is running macOS Catalina 10.15, we recommend giving access to these features as well:

Accessibility: This allows you to use a remote during calls.Microphone: This allows others to hear you when you speak during calls.Camera: This allows you to use your webcam during calls.Click the Apple icon in the upper-left hand corner of the screen, then click System Preferences. Zoom needs permission to access certain functions on your computer in order for you to get the most out of the platform.

If any systems aren’t operational, it’s probably the reason why Zoom is not working on your Mac. Make sure it says All Systems Operational at the top of the page. If you received an error code that corresponds with a Zoom server issue, check their server status page. We’ll show you how to do this and much more in the step-by-step guide below.
